17 Essential Delivery Statistics All Retailers Should Know

April 22, 2021
Vincent Chiang

Consumers want their products now!

It wasn’t long ago when Amazon Prime changed consumer expectations with the almost unbelievable two-day shipping. As a result, consumers began looking for, purchasing, and spreading the news of products which also offer such luxury service. From the perspectives of many business owners, operating their businesses has been increasingly stressful from unpredictable government regulations due to COVID and big retailers providing faster delivery. There are many ways to improve business and one of the strategies is to keep up with this growing trend.

What is really going on?

Merchants listened and began looking for ways to keep up. Just when they thought they caught up, Amazon Prime rolled out one-day shipping.

The pandemic has accelerated the growing expectations of today’s wary consumers. One thing is for sure — we don’t know when this virus is going away. Furthermore, many stores that failed to transition online and offer faster delivery have experienced sharp declines in growth. For some, eventually out of business.

What happened to the merchants who survived?

Here are the statistics we’ve gathered to help you understand the current state of the market.

Merchants have reached out about these concerns and some have even claimed they’re getting “wrecked” against these large competitors. What can you do to counter this?